limited production traffic impaired

Incident Report for URL2PNG

Resolved

This incident has been resolved.
Posted Apr 11, 2021 - 12:45 EDT

Monitoring

The cold cache layer behind our CDN became impaired, resulting in several short windows of high latency responses and a small number of error responses within those windows. We have repaired the cold cache layer infrastructure, and it is actively rebuilding and returning to normal operations. All requests are processing normally at this time, but the system will remain in monitoring until 12pm EST.
Posted Apr 11, 2021 - 10:05 EDT

Investigating

We are currently investigating this issue.
Posted Apr 11, 2021 - 09:07 EDT
This incident affected: API - Legacy.