slow capture times being experienced on api.url2png.com

Incident Report for URL2PNG

Resolved

This incident has been resolved.
Posted Sep 05, 2018 - 01:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2018 - 00:47 EDT

Update

Additional infrastructure changes will be applied over the next 24 hours to mitigate the recent change in capture performance.
Posted Sep 04, 2018 - 17:24 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 04, 2018 - 12:14 EDT

Investigating

We are currently investigating this issue.
Posted Sep 04, 2018 - 11:44 EDT
This incident affected: API - Legacy.